SHIPPING & RETURNS

At EveryClo, we strive to provide you with a seamless and delightful shopping experience. We offer reliable and efficient shipping services to ensure your orders reach you in a timely manner. Here's an overview of our shipping policy:

Processing Time:
   - Once you place an order, our team will process it within 1-3 business days. During peak seasons, processing times may be slightly extended, but we will always do our best to expedite the process.

Shipping Methods:
   - We partner with trusted shipping carriers to deliver your orders securely. You can choose from a variety of shipping options at checkout, including standard shipping, express shipping, and expedited shipping.

Shipping Rates:
   - Shipping rates are calculated based on your order's weight, dimensions, and shipping destination. The shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase.

Delivery Time:
   - The estimated delivery time will depend on the shipping method chosen and your location. Typically, standard shipping takes 3-7 business days, while express and expedited shipping options offer faster delivery times.

Order Tracking:
   - Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and stay informed about its delivery progress.

At EveryClo, customer satisfaction is our top priority. We want you to feel confident and content with your purchase. In the event that you are not completely satisfied, we offer a straightforward return policy to ensure a hassle-free experience:

Eligibility:
   - To be eligible for a return, the item must be unworn, unwashed, and in its original condition with all tags and labels intact.

Timeframe:
   - You can initiate a return within 30 days from the date of delivery. After this period, unfortunately, we won't be able to accept returns.

Return Process:
   - To initiate a return, please contact our customer support team or visit our website's "Returns" section. Provide your order details and reason for the return, and we will guide you through the next steps.

Return Shipping:
   - Customers are responsible for the return shipping costs, unless the return is due to a mistake on our end, such as a defective or incorrect item.

Refund or Exchange:
   - Once we receive and inspect the returned item, we will process your refund within 5-7 business days. If you prefer an exchange, we will arrange for a replacement item to be shipped to you promptly.

Please note that our return policy applies to online purchases made directly through our website. For in-store purchases or products bought through authorized retailers, please refer to their respective return policies.